Quench AI Achieves SOC 2 Type 2 Compliance: Raising the Bar for Secure AI

Quench Summary

• Quench AI has completed SOC 2 Type 2 certification, proving our security controls work effectively over time, not just on paper
• Unlike generic AI models, we never train on your data and maintain OAuth user-level privacy so that users only see company information they are authorized for
• Our compliance portfolio now includes SOC 2 Type 2, ISO 27001 certifications and we also maintain GDPR compliance standards

Table of Contents

• Why SOC 2 Type 2 Matters
• What Sets Our Approach Apart
• What's in the Report
• Security in Action
• Our Ongoing Commitment
• What This Means for You
• Learn More

We are excited to announce that Quench AI has successfully completed our SOC 2 Type 2 audit. This milestone demonstrates our commitment to protecting your data and validates that our security controls work effectively over time, not just on paper.

As companies increasingly adopt AI to transform how they access and manage company knowledge, security is foundational. Here is what this achievement means for you and how we build trust into every aspect of our platform.

Why SOC 2 Type 2 Matters for AI-Powered Search

Unlike generic AI models that might train on your data, Quench AI was built from the ground up with a privacy-first architecture. Our workplace AI assistant connects directly to your company data while keeping that information completely secure and private.

SOC 2 Type 2 compliance goes beyond validating that we have proper security controls in place. It confirms that these controls have been operating effectively over an extended audit period. This independent assessment proves that our systems, processes, and controls consistently meet rigorous industry standards for security, confidentiality, and privacy.

For AI-forward midsize companies using Quench AI to search across tools like Slack, Notion, Google Drive, Jira, and Confluence, this certification provides assurance that your knowledge base remains secure while becoming more accessible.

What Sets Our Approach Apart

Our SOC 2 Type 2 audit examined several critical areas where we go beyond standard security practices.

OAuth user-level authorization

We implement OAuth user-level file privacy, meaning only you can access your information. Never your colleagues or Quench. This permission-aware approach ensures that when your team searches for company information, they only see what they are authorized to access.

Zero training on your data

Unlike generic AI models, we never train on your company data. Your files, conversations, and documents remain completely private and are never used to improve our models. This commitment has been validated and verified throughout our audit period.

Federated search architecture

Our hybrid federated and RAG search architecture allows us to provide real-time answers from your company tools without storing sensitive information unnecessarily. We run live searches that respect your authorization and permission infrastructure security infrastructure while maintaining the performance you need.

Compliance ready

In addition to SOC 2 Type 2, Quench AI is ISO 27001 certified and helps you meet GDPR compliance requirements while still benefiting from AI-powered search.

What's in the Report

Our SOC 2 Type 2 report, conducted by an independent auditor, provides a comprehensive overview of our security practices.

Continuous monitoring and incident response – We maintain real-time compliance monitoring to ensure our key configurations remain intact, and we are prepared to respond quickly to any potential issues. This is critical as we continue scaling with growing companies who need enterprise-grade security without enterprise complexity.

Rigorous access controls – Access to customer data is strictly limited to those who need it, and we conduct regular audits of our systems to maintain the integrity of these controls. As we expand our integrations and capabilities, these controls ensure your data remains protected.

Employee security awareness – We perform thorough background checks before hiring and provide ongoing security training for all employees, ensuring that security is embedded in our culture. Every team member understands their role in protecting your data.

Robust cloud security – SOC 2 Type 2 affirms the steps Quench AI has taken to secure our cloud environment and protect customer data during search and at rest. Our architecture ensures that your sensitive company information never leaves your control.

Security in Action

Here is how our verified security measures protect you every day:

• Strong authentication controls – Multi-factor authentication support ensure only authorized users access your workspace
• Encryption everywhere – All data in transit and at rest is encrypted using industry-standard protocols
• Regular security audits – Continuous monitoring and periodic audits ensure our controls remain effective
• Transparent incident response – Clear protocols for identifying, responding to, and communicating about any security events

Our Ongoing Commitment

SOC 2 Type 2 represents a significant milestone, but it is not the finish line. Security is an ongoing journey, and as Quench AI continues to grow and evolve, our security practices will adapt to meet new enterprise requirements and standards.

We are committed to:

• Maintaining our SOC 2 Type 2 compliance with regular audits
• Expanding our compliance certifications as needed by our customers
• Continuously improving our security posture as new threats emerge
• Being transparent about our security practices and any incidents

What This Means for You

If you are already using Quench AI, this certification validates that the security controls protecting your company data are not only properly designed but have been proven effective over time. Your most sensitive information (policies, procedures, customer data, and strategic discussions) is protected by continuously verified, industry-standard security controls.

If you are evaluating workplace AI solutions, our SOC 2 Type 2 compliance demonstrates our commitment to security from day one. Unlike generic AI models that expose your data externally, Quench AI provides:

• Company-specific answers from your verified data
• Complete user-level privacy with OAuth authorization
• Zero external training on your information
• Real-time search without data exposure
• Setup in minutes, not months

Learn More

Have questions about our security practices or want to discuss how Quench AI can meet your organization's specific security requirements? Book a call to speak with our sales team to learn more about how we keep your company knowledge secure while making it instantly accessible.

Quench AI provides secure, AI-powered search across your company's tools and conversations. Get accurate, sourced answers from your actual company data, not generic internet responses, while keeping your information completely private.

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