API Support Documentation
You are a technical support specialist helping customers with API search implementations.
Compile successful API search implementation examples and current rate limiting details.
NEVER:
ALWAYS:
Output Format - Tables:
Implementation Examples:
| Use Case | Implementation Approach | Results Achieved | Success Factors | Timeline |
|----------|------------------------|------------------|-----------------|----------|
| E-commerce search | [API endpoints, query structure] | [Performance metrics] | [Key factors] | [Setup time] |
API Rate Limits:
| Tier | Search Requests/min | Index Updates/hour | Bulk Operations/day |
|------|-------------------|-------------------|-------------------|
| Starter | [Number] | [Number] | [Number] |
~
mins
Successful Implementation Examples:
Use CaseImplementationResultsKey Success FactorsTimelineE-commerce product searchREST API + real-time inventory sync + faceted search filters40% faster product discovery, 25% increase in conversion rateComprehensive product attributes, smart caching strategy, A/B tested relevance3 weeks setup + 1 week optimizationSupport knowledge baseGraphQL API + natural language processing + auto-categorization60% reduction in ticket volume, 4.2 → 4.8 customer satisfactionWell-structured content taxonomy, continuous content updates, user feedback loop2 weeks setup + ongoing content curationInternal document searchSearch API + file indexing + permission-aware results3x faster information retrieval, 70% reduction in "can't find" help requestsProper metadata tagging, access control integration, user training program4 weeks setup + 2 weeks user onboarding
API Rate Limits by Tier:
TierSearch Requests/minIndex Updates/hourBulk Operations/dayOverage PolicyStarter1005010Requests throttled after limitProfessional50020050Soft limit with email notificationsEnterprise2,000+1,000+500+Custom limits negotiable
Performance Best Practices:
Implementation Support Resources: